Job Summary
A software company is filling a position for a Virtual Technical Customer Support Specialist.
Core Responsibilities of this position include:
- Handling customer cases over email, phone, and chat
- Striving to meet and exceed performance goals
- Giving and receiving challenging and thoughtful feedback
Skills and Requirements Include:
- Strong writing skills and an excellent phone manner
- Ability to be flexible in regard to working shifts
- Ability to complete ramp-up in a short period of time
