Job Summary

A technology services company is seeking a Virtual Technical Support and Sales Representative in Atlanta.

Core Responsibilities of this position include:

• Troubleshooting technical issues for our customers personal devices
• Learning details of protect home and other product offerings to confidently and accurately sell to customers
• Communicating company policies and procedures to customers

Position Requirements Include:

• 6 months of sales experience required
• 1-year of customer service experience (call center preferred)
• Have a working knowledge (or the ability to learn) multiple hardware platforms and operating systems
• Working knowledge of Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications
• Be able to handle multiple priorities, work in a fast environment, and manage time effectively
• Be a strong communicator, with an emphasis on effective listening and empathizing with customers