Job Summary
A technology services company is seeking a Virtual Technical Support and Sales Representative in Atlanta.
Core Responsibilities of this position include:
- Troubleshooting technical issues for our customers personal devices
- Learning details of protect home and other product offerings to confidently and accurately sell to customers
- Communicating company policies and procedures to customers
Position Requirements Include:
- 6 months of sales experience required
- 1-year of customer service experience (call center preferred)
- Have a working knowledge (or the ability to learn) multiple hardware platforms and operating systems
- Working knowledge of Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment, and applications
- Be able to handle multiple priorities, work in a fast environment, and manage time effectively
- Be a strong communicator, with an emphasis on effective listening and empathizing with customers
