Virtual Technical Support Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, May 28, 2020

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A technology company has a current position open for a Virtual Technical Support Engineer.

Candidates will be responsible for the following:

  • Performing initial troubleshooting
  • Identifying root cause
  • Resolving or escalating issue

Qualifications Include:

  • 2+ years of customer support, technical support, system administration
  • Knowledgeable in the Windows environment, including Windows Service AND
  • Workstation, troubleshooting low-level operating systems and network issues
  • Ability to learn new technologies quickly
  • Ability to provide reliable direction in both technical and non-technical terms