Job Summary
A technology company has a current position open for a Virtual Technology Customer Support Specialist.
Candidates will be responsible for the following:
- Answering customer live chats, emails, and phone calls
- Providing delightful customer service through casual, unscripted conversations
- Providing customer feedback and data to internal teams across the company
Skills and Requirements Include:
- Has a Bachelor’s degree
- Writes in a clear and concise manner
- Enjoys teaching others and explaining technical concepts
- Has patience to listen and grasp what customers are trying to accomplish
- Is a continuous learner
- Pays high attention to detail