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Virtual Technology Solutions Customer Support Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sat, Sep 26, 2020
Job Category: Customer Service
Employer Type: Employer

Job Summary

A software company is filling a position for a Virtual Technology Solutions Customer Support Associate.

Must be able to:

  • Handle customer support requests
  • Work with users across email, phone, and chat
  • Build and maintain helpdesk documentation

Required Skills:

  • Prior experience in technical support, customer support, or customer success roles
  • Not easily flustered, comfortable with difficult customers, disruption and frequent context switching
  • Highly responsive self-starter
  • You’re an “inbox of zero is my happy place” kind of person
  • Empathetic attitude with engineers and customers an overall strong team player

COMPLETE JOB DESCRIPTION

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