Job Summary

A telecom company needs applicants for an opening for a Virtual Telecom Specialist in Pleasanton.

Individual must be able to fulfill the following responsibilities:

• Document and update current voice network designs, topologies, and carrier information
• Installation, relocation, testing, and maintenance of voice networks and facilities
• Document troubleshooting procedures and design resolution scripts.

Qualifications for this position include:

• Experience working with Carriers such as Telecommunication, Cabling Vendors, and working on legacy key telephone systems
• Familiar with Analog and Digital circuits, troubleshooting methods using Toners, Power Meters, Punch Down tool and all other basic Telco test and troubleshooting tools
• Knowledge of ADTRAN Gateway's and/or Cisco Switch Configuration for voice network design
• Knowledge of VoIP, voice switching and multiple Private Branch Exchange (PBX) architecture
• Critical thinking with strong analytical ability to judge, manage onsite Tech(s) and resolve issues quickly
• Strong skills with Microsoft Excel, Office, Office 365 One Drive, Outlook, written and oral communication