Virtual Telehealth Customer Service Representative

Location: Nationwide

Compensation:

Staff Reviewed: Sun, Sep 06, 2020

This job expires in 12 days

Job Category: Customer Service, Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company has an open position for a Virtual Telehealth Customer Service Representative.

Must be able to:

  • Update patient information and making changes in electronic medical record platform
  • Schedule appointments within electronic medical records platform
  • Manage phone lines by answering, taking messages, and conducting outbound calls as instructed

Skills and Requirements Include:

  • A welcoming and nurturing attitude toward our patient population of older adults
  • Strong computer skills and basic knowledge of Microsoft Excel
  • Experience in customer service setting
  • High level of integrity
  • Proficient PC skills