Virtual Telehealth Specialist in Nashville

Location: Tennessee

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 09, 2020

This job expires in 11 days

Job Category: Customer Service, Healthcare, Human Services

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A non-profit health care organization is in need of a Virtual Telehealth Specialist in Nashville.

Core Responsibilities of this position include:

  • Providing engagement, screening, telehealth education, and troubleshooting services
  • Supporting clients and staff in accessing telehealth platforms
  • Prioritizing and escalating calls as needed

Required Skills:

  • Ability to work from home with standard office equipment (reliable internet connection, computers, phones and fax)
  • Bachelor’s degree in Psychology, Social Work, Communications or a related field
  • Experience with various IT systems and familiarity with desktop applications
  • Basic IT Troubleshooting savvy
  • Excellent customer services skills
  • Familiarity with HIPAA related rules and regulations