Virtual Travel Call Center Associate

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Jul 26, 2019

Job Category: Customer Service, Travel

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A travel company is filling a position for a Virtual Travel Call Center Associate.

Individual must be able to fulfill the following responsibilities:

  • Handling domestic air, car and hotel reservations in four (4) airline GDS systems
  • Completing new reservations and changing existing reservations
  • Providing unparalleled service and support to our valued customers

Qualifications for this position include:

  • Minimum of 2-3 years of corporate travel agent experience
  • Ability to provide consistently professional quality customer service at all times
  • Ability to assist callers with travel needs while adhering to supplier and company policies
  • Demonstrated proficiency in at least two GDS systems and a willingness to learn the other two
  • Ability to successfully complete CCRA’s accelerated instructional training