Job Summary
A travel company is searching for a person to fill their position for a Virtual Travel Experience Counselor II.
Individual must be able to fulfill the following responsibilities:
- Create domestic reservations for clients to include air, hotel, rail, and ground transportation
- Advise clients of international travel requirements such as visas, passports, immunizations, etc
- Support one or more accounts
Qualifications for this position include:
- 12 months call center experience or equivalent travel counselor experience
- Industry knowledge and reservation skills
- Proficiency in a minimum of one CRS
- Knowledge of ticketing procedures
- Ability to meet and maintain required performance standards
- Excellent customer service skill