Virtual Travel Industry Customer Support Agent

This job has been removed

Location: Alabama, Arizona, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Michigan, Minnesota, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 04, 2021

This job expires in: 6 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A virtual contact center solutions provider is in need of a Virtual Travel Industry Customer Support Agent.

Core Responsibilities of this position include:

  • Verifying ID of guest with every call before proceeding
  • Receiving, documenting, and responding to inbound calls from customers
  • Coordinating with field operations to schedule any onsite maintenance or supply deliveries

Qualifications for this position include:

  • High School degree or GED
  • Technologically savvy candidate with typing skills above 25 wpm
  • Minimum one year of customer service or travel industry experience
  • Customer Service oriented, genuine desire to help guest
  • Excellent listening skills and ability to develop rapport on the phone
  • Ability to diagnose basic computer and connectivity issues

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