Job is Expired
Location: Alabama, Arizona, Colorado, Florida, Georgia, Indiana, Kansas, Louisiana, Michigan, Minnesota, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 04, 2021
Job Summary
A virtual contact center solutions provider is in need of a Virtual Travel Industry Customer Support Agent.
Core Responsibilities of this position include:
- Verifying ID of guest with every call before proceeding
- Receiving, documenting, and responding to inbound calls from customers
- Coordinating with field operations to schedule any onsite maintenance or supply deliveries
Qualifications for this position include:
- High School degree or GED
- Technologically savvy candidate with typing skills above 25 wpm
- Minimum one year of customer service or travel industry experience
- Customer Service oriented, genuine desire to help guest
- Excellent listening skills and ability to develop rapport on the phone
- Ability to diagnose basic computer and connectivity issues
