Job Summary

A healthcare company has a current position open for a Virtual Utilization Management Administration Coordinator 2.

Core Responsibilities Include:

• Taking inbound calls to engage members and/or providers to verify clinical information
• Handling customer inquiries both telephonically and by fax
• Documenting all call information according to standard operating procedures

Position Requirements Include:

• High School Diploma
• Excellent verbal and written communication skills
• Ability to multitask within several computer systems while on the phone
• Aptitude for quickly learning and navigating new technology systems and applications
• Must be able to type while taking calls
• Proficiency in Microsoft Office applications, including Word and Excel