Virtual Veteran Benefits Call Center Representative in Dallas

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 28, 2020

This job expires in 4 days

Job Category: Customer Service, Government

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency needs applicants for an opening for a Virtual Veteran Benefits Call Center Representative in Dallas.

Core Responsibilities of this position include:

  • Responding to caller questions via telephone and written correspondence regarding benefits, contracts, eligibility and claims
  • Completing five weeks of paid new hire training and perform duties taught in virtual (at-home) training
  • Coordinating with various functions within team to ensure customer member requests and questions are handled and in a timely manner

Qualifications for this position include:

  • Must be U.S. Military Veteran or a family member of a U.S. Military
  • Minimum High School Graduate
  • Must own Windows PC
  • Sufficient internet speed to connect via Ethernet cable to call, e-mail and chat