Voice Project Manager

Job Summary

A company is looking for a Voice Project Manager responsible for supporting, implementing, and maintaining voice solutions for clients.

Key Responsibilities

• Serve as the primary point of contact for customers regarding voice services and support needs
• Manage customer onboarding, service activation, and ongoing support activities
• Coordinate with internal teams to troubleshoot and resolve complex problems

Required Qualifications

• 5+ years' experience in voice service delivery
• Experience in customer support, technical support, or customer-facing roles within telecom or IT
• Strong understanding of voice services and communication platforms
• Experience provisioning and supporting hosted PBX services
• Proven ability to manage multiple priorities in a fast-paced environment