VoIP Systems Administrator

Job Summary

Focusing on the administration and optimization of VoIP systems, the full-time remote VoIP Systems Administrator will manage enterprise VoIP platforms, support integration with business systems, and ensure high availability and performance of communication tools.

Key responsibilities

• Administer and support enterprise VoIP platforms, including user provisioning and call routing
• Monitor system performance and troubleshoot voice quality issues in collaboration with network teams
• Support and maintain corporate SaaS applications, assisting with integrations and system upgrades

Required qualifications

• Bachelor's degree in Information Technology or related field (or equivalent experience)
• 3-5+ years of experience in VoIP, telecom, or unified communications administration
• Strong understanding of VoIP technologies and experience with cloud-based communication platforms
• Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus
• Strong scripting skills (PowerShell, Python, Bash) and solid networking knowledge