Volunteer Operations Program Specialist

Job Summary

A company is looking for a Volunteer Operations Program Specialist to enhance volunteer support systems and operational processes.

Key Responsibilities

• Analyze volunteer lifecycle data to identify trends and opportunities for improvement
• Track platform performance and key program KPIs, providing insights to leadership
• Collaborate with cross-functional teams to ensure data-driven decision-making and operational enhancements

Required Qualifications

• 3-4 years of experience in program operations, analytics, or program evaluation
• Hands-on experience with data dashboards and analytics tools
• Demonstrated ability to work cross-functionally with product and engineering teams
• Strong analytical skills to interpret program performance data
• Ability to manage multiple priorities in a fast-paced environment