Voucher Specialist

Job Summary

A company is looking for a Voucher Specialist to assist injured workers with retraining options.

Key Responsibilities

• Manage and maintain a caseload of up to 150 cases, ensuring accurate tracking and timely follow-up
• Assist injured workers with selecting and enrolling in approved retraining or educational programs
• Prepare and submit invoices to claims administrators for timely payment

Required Qualifications

• High school diploma or equivalent required
• 1-2+ years of experience in call center, collections, sales, or social work preferred
• Bilingual required (Spanish and/or other languages will be considered)
• Previous workers' compensation industry experience is preferred, but not required