VP Customer Excellence Lead

Job Summary

A company is looking for a VP, Major Area Lead - Customer Excellence Group (Strat Tech, TMT & SI).

Key Responsibilities

• Owns the overall success, renewal, and growth for all customers in the Strategic Tech, TMT, & SI Major Area
• Drives alignment of customer success and expert services to accelerate business value
• Builds and nurtures C-level relationships across accounts to solidify partnerships

Required Qualifications

• 15+ years of experience leading a large, high-growth organization in software solutions
• Proven market experience within Strategic Tech, TMT, & SI
• Demonstrated success in building a Services or Customer Engagement function
• Experience in enterprise software and customer success roles
• Proven operational skills and ability to navigate a collaborative environment