VP Experience Strategy
Job Summary
Leading a high-performing team, the full-time VP Experience Strategy will develop data-driven, omnichannel experiences for patient and physician audiences while driving cross-disciplinary collaboration and innovation in a remote work environment.
Key responsibilities
- Set a vision for experience transformation and create vital relationships to capitalize on business opportunities
- Identify critical moments in the customer journey and author Omnichannel Plans while partnering with Analytics for optimization
- Guide team development in Experience Strategy expertise and support new business initiatives through strategic insights
Required qualifications
- Bachelor's degree in marketing, communications, or a related field
- 12+ years of experience in Omnichannel Strategy, Experience Strategy, or Digital Strategy
- 3+ years of people management experience in a relevant field
- Experience in the Pharmaceutical, Biotech, or Healthcare Marketing industries
- Strong analytical skills with proficiency in digital collaboration and journey mapping tools
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