VP Marketing Contact Center Operations

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 16, 2026

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced, Executive Level

Job Summary

A company is looking for a VP Marketing Contact Center Operations.

Key Responsibilities

Own delivery of budgeted revenue targets across all contact center regions
Modernize dialing platforms, CRM workflows, QA systems, and analytics
Build leadership pipelines and scalable organizational structures

Required Qualifications

10+ years of executive leadership in enterprise contact center or operational environments
Proven success leading large-scale transformation initiatives
Deep expertise in AI-driven automation and CRM platforms
Demonstrated track record of improving conversion and operational efficiency
Experience in hospitality, travel, or high-touch service environments preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

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