VP of Account Management

Job Summary

A company is looking for a VP of Account Management.

Key Responsibilities

• Develop and implement customer success strategies and KPIs to drive revenue growth
• Lead and mentor a team, ensuring high-quality project delivery and operational efficiency
• Establish strong client relationships and serve as the ultimate backstop for client issues

Required Qualifications

• Minimum 10 years of experience in Account Management and customer success leadership
• At least 5 years in senior leadership or executive roles overseeing technical programs
• Proven experience in managing complex technical programs and scaling operations
• Bachelor's degree required; advanced degree in business, operations, or technology preferred
• Project Management Professional (PMP) certification is a plus