VP of Account Management

Job Summary

A company is looking for a VP of Account Management to lead and scale a high-performing team while driving operational excellence and revenue growth.

Key Responsibilities

• Lead and mentor a team of Account Executives, focusing on account health and sales velocity
• Oversee operations to enhance the Account Executive tech stack and standardize processes
• Act as the primary escalation point for client issues and synthesize feedback to inform company strategies

Required Qualifications

• 10+ years in B2B account management or similar roles, with at least 5 years in leadership positions
• Experience managing revenue portfolios of $50M+ and improving Net Revenue Retention
• Expertise in Customer Success and Account Management functions
• Proficiency in Salesforce and experience with complex contract negotiations over $1M
• Bachelor's degree in Business or related field; MBA is a plus