VP of Client Services

Job Summary

As a key driver of client partnership and agency excellence, the full-time VP of Client Services will lead the strategy, vision, and execution of promotional advertising practices while working remotely in the United States.

Key responsibilities

• Build successful partnerships with clients and lead client management across all teams
• Run internal kick-off meetings and provide strategic oversight while managing day-to-day workflow on all agency client business
• Develop and track SOW budgets and finances, ensuring adherence to agency/client processes

Required qualifications

• 8+ years of pharmaceutical agency experience with a preference for HCP experience
• Extensive experience in successfully leading product launches, including accelerated approvals
• Demonstrated success integrating digital strategies, AI tools, and data-driven insights into medical communications
• Experience managing large, complex, multi-million-dollar accounts
• Proficient in financial account management with a focus on invoicing and reporting