Warranty Administrator

Job Summary

A company is looking for a Warranty Administrator to oversee warranty claims and manage warranty systems.

Key Responsibilities

• Review, code, and adjudicate warranty claims, ensuring compliance with policies
• Administer the Managed Warranty Service platform and lead enhancement projects
• Produce data analytics dashboards and collaborate with cross-functional teams for process improvements

Required Qualifications

• BS/AS in a technical or business discipline or 10+ years of warranty-related experience
• Experience with Oracle, Zendesk, or similar systems
• 3-5 years in warranty, returns, or systems administration roles
• Demonstrated success in analytics and process improvement