Warranty Authorization Agent

Job Summary

A company is looking for a Power Train Service Center Authorization Agent (Remote).

Key Responsibilities

• Process warranty claims and provide technical support to the team
• Answer dealer inquiries regarding warranty policy and claim submissions
• Maintain quality standards and identify operational efficiencies in claims processing

Required Qualifications

• Ability to engage with Automotive Dealers
• Mechanical Certification with workshop experience (3-5 years)
• Expert Technicians with over 10 years of experience
• Knowledge of diagnosis, repair cycles, and warranty policies
• PC literate with native or fluent English language skills