Warranty Claim Associate

Job Summary

A company is looking for a Warranty Claim Associate - Level III.

Key Responsibilities:

• Process warranty-related information in databases and manage the lifecycle of extended warranty requests
• Serve as a primary point of contact for customers, responding to service requests and providing support
• Participate in cross-training initiatives to support related functions and improve processes

Required Qualifications:

• High school diploma or equivalent experience
• Significant relevant work experience or specialized skills obtained through education or training
• Proficiency in Business Management System (BMS) and ECW systems
• Familiarity with OneC or similar service request platforms
• Prior experience in a dealership or warranty-related field is preferred