Warranty Claims Administrator

Job Summary

A company is looking for a Mercedes-Benz Warranty Claims Administrator.

Key Responsibilities:

• Process claims by booking, closing, and transmitting repair orders using Reynolds & Reynolds software
• Maintain knowledge of claims developments and participate in manufacturer webinars
• Document all claim activities and provide regular status reports to management

Required Qualifications:

• High school diploma or GED required; technical training or a bachelor's degree is a plus
• Minimum of two years of Mercedes-Benz Warranty Administrator experience required
• Experience with Service and Warranty functions within NetStar and EVA
• Strong understanding of automotive technology and diagnostics
• Reynolds and Reynolds Ignite experience is a plus