Warranty Coordinator

Job Summary

A company is looking for a Warranty Coordinator.

Key Responsibilities:

• Acknowledge receipt of all claims and emails
• Create service part orders and chargeable service parts orders
• Maintain communication with customers and ensure timely resolutions for incidents of dissatisfaction

Required Qualifications:

• Bachelor's degree or equivalent experience
• 3-5 years of experience in warranty claims
• Experience with Titan, Doclink, or SAP is a plus
• Customer service experience with knowledge of JW products preferred
• Intermediate skill in Microsoft Office applications