Warranty Pre-Authorization Specialist

Job Summary

A company is looking for a Warranty Pre-Authorization Specialist (Remote).

Key Responsibilities

• Consult with dealership service managers on warranty administration and service operations
• Analyze warranty claims to identify waste-reduction areas and ensure policy compliance
• Provide timely solutions through various communication channels while maintaining a positive attitude

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Understanding of the automotive dealership environment
• Able to work shifts within the center's hours of operation
• Reliable internet setup with a wired connection