Warranty Reporting Administrator

Job Summary

To support warranty processing, the part-time Warranty Reporting Administrator will manage warranty parts and labor claims, resolve disputes, and develop reports to control warranty expenses, working in a hybrid model with in-office days on Tuesdays, Wednesdays, and Thursdays.

Key responsibilities

• Process warranty claims and ensure compliance with Rinnai warranty policies
• Research and resolve disputes with service providers regarding claims
• Prepare and distribute warranty reports identifying expense drivers for leadership

Required qualifications

• High School diploma or equivalent required
• One year of warranty administration or related experience preferred
• Proficiency in Microsoft Office products and Crystal Reports
• Ability to multitask and work cooperatively within a team environment
• Strong attention to detail and integrity