Warranty Support Specialist

Job Summary

Working remotely from Michigan, the full-time Warranty Support Specialist will assist automotive dealerships by managing warranty claims, analyzing trends for improvements, and providing accurate solutions through various communication channels.

Key responsibilities

• Analyze expense and frequency trends to identify improvements
• Provide timely and accurate solutions for warranty claim reviews
• Communicate with internal and external partners through phone calls, chats, and emails

Required qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Strong computer navigation and typing skills (minimum of 35 words per minute)
• Ability to pass a pre-employment background check and drug screen
• Reliable adherence to a set work schedule within specified hours