Warranty Team Leader

Job Summary

To support a growing team, the full-time Warranty Team Leader will manage warranty claims processing, ensure compliance with manufacturer policies, and provide guidance to Warranty Administrators in a remote work environment.

Key responsibilities:

• Review claims for compliance with manufacturer policies and procedures
• Utilize AWN's proprietary CARS application to resolve dealer compliance issues
• Oversee the accurate booking and closing of warranty claims in accordance with dealer and manufacturer requirements

Required qualifications:

• Previous experience as a Warranty Administrator in a franchised automotive dealership
• Extensive accounting experience with a strong understanding of automotive dealership general ledger processes
• Strong working knowledge of DMS software
• Certification or formal training with at least one manufacturer
• Ability to motivate others and manage multiple priorities effectively