Washington Care Management Processor

Job Summary

Providing essential administrative support, the full-time Washington Care Management Processor will facilitate case assignments, member screenings, and scheduling while working remotely to enhance care management services.

Key responsibilities

• Facilitates administrative tasks including data entry, correspondence processing, and scheduling member visits with care managers
• Assists in the initial review of cases and coordinates member services in accordance with benefit plans
• Promotes effective communication to support the interdisciplinary team in delivering integrated member care

Required qualifications

• At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or comparable software
• Strong organizational and time-management skills
• Excellent customer service skills
• Strong verbal and written communication skills