Washington Care Management Processor

Job Summary

Providing essential administrative support, the full-time remote Washington Care Management Processor will facilitate case assignments, member screenings, and scheduling while contributing to the integrated delivery of care across the continuum.

Key responsibilities

• Facilitates administrative tasks including case assignment, member screening, and scheduling for care management services
• Assists in the initial review of cases and coordinates member services in accordance with benefit plans
• Promotes effective communication and processes member and provider correspondence to enhance care management services

Required qualifications

• At least 1 year of experience in an administrative support role in healthcare or equivalent education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel) or similar software
• Strong customer service skills and time-management abilities
• Detail-oriented with problem-solving capabilities
• Strong verbal and written communication skills