Washington Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer inbound calls from patients in a call center environment
• Handle a high volume of incoming calls, addressing patient requests for appointments, insurance questions, and other inquiries
• Perform additional duties as assigned

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ year of experience in a related environment using phones and computers
• Experience with computers and Windows PCs, including navigating new systems
• Ability to work any 8-hour shift during normal business hours and occasional overtime as needed