Washington Licensed Collections Specialist

Job Summary

A company is looking for a Collections Specialist to assist in debt collection and customer service.

Key Responsibilities

• Locate and contact former tenants to guide them on debt resolution options
• Meet collection targets while ensuring compliance with regulations and maintaining quality customer service
• Manage challenging customer interactions with professionalism and conflict resolution skills

Required Qualifications

• High school diploma or GED required
• Resilience and persistence in navigating challenging situations
• Strong negotiation abilities for reaching payment arrangements
• Ability to handle emotional stress from demanding interactions
• Internet services with a minimum download speed of 15 Mbps and upload speed of 3 Mbps required for remote work