Washington Licensed Scheduling Supervisor

Job Summary

Washington Licensed Scheduling Supervisor, this full-time hourly position oversees a centralized call center scheduling team, ensuring staff performance and scheduling accuracy while fostering a culture of engagement and continuous improvement.

Key Responsibilities

• Provide front-line leadership and operational oversight for the scheduling team
• Accountable for staff performance, coaching, and ensuring efficient workflows
• Build collaborative partnerships with medical practice teams and support partners

Required Qualifications, Training, and Education

• Associates degree required; equivalent related experience may be considered
• Minimum of one (1) year experience in a leadership or supervisory role
• Two (2) years of experience in scheduling operations or call center preferred
• Skilled in working with a highly computerized environment with complex workflows
• Epic/Radiant experience and knowledge of imaging modalities preferred