Washington State Call Center Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Feb 02, 2026

Job Summary

A company is looking for an Information & Referral Call Center Specialist.

Key Responsibilities
  • Respond to inquiries received via phone, email, chat, and text
  • Assess callers' needs and provide appropriate information and referrals
  • Document all interactions thoroughly and handle inbound calls professionally


Required Qualifications
  • 2+ years of call center experience
  • Associate's degree or relevant experience preferred
  • High-speed internet connection and a quiet remote work environment
  • Ability to multi-task using a database while providing customer service
  • Comfortable using technology and troubleshooting basic issues

COMPLETE JOB DESCRIPTION

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