Washington State Licensed RN

Job Summary

A company is looking for an RN Call Us First to provide telephone triage assessment to Primary Care patients remotely.

Key Responsibilities

• Provide health advice and referrals to consumers using clinical expertise and approved protocols via telephone
• Document calls in a timely manner according to department standards for legal/statistical purposes
• Ensure performance standards are met while delivering superior customer service to internal and external customers

Required Qualifications

• WA State RN license
• 3+ years of experience in a clinical setting (Med/Surg, critical care, ER, etc.)
• Experience in disease management, home health, discharge planning, utilization review, or patient education
• Experience in telephonic nursing
• Case Management experience preferred