Washington State Licensed RN

Job Summary

Providing telephone triage assessment, the part-time RN Call Assist will utilize clinical expertise to offer health advice to patients, document inquiries, and ensure excellent customer service while working remotely on a PST schedule.

Key responsibilities:

• Utilizes clinical expertise and approved protocols to provide health advice and referrals via telephone
• Documents all inquiries in a timely manner according to department standards
• Ensures performance standards are met while providing superior customer service to internal and external customers

Required qualifications:

• Unrestricted WA State or Compact RN license
• 3+ years of experience in a clinical setting (Med/Surg, critical care, ER, etc.)
• Ability to work the specified PST schedule of 36 hours over two weeks