Washington Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities:

• Completes telephonic outreach to members and educates them on gaps in care
• Assists members with social determinants of health and links them to community resources
• Maintains schedule adherence and ensures compliance with health information regulations

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• 1+ years of call center and/or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of Healthcare/insurance or community outreach experience
• Ability to work from home with high-speed internet access