Washington Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Completes telephonic outreach to members and assists with scheduling provider appointments
• Educates members on gaps in care and links them to community resources
• Maintains confidentiality of health information and ensures adherence to program guidelines

Required Qualifications

• High School Diploma / GED or equivalent work experience
• 1+ years of call center and/or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of experience in healthcare/insurance or social work/community outreach
• Ability to work full-time, Monday - Friday, with flexibility for shift schedules