Water Quality Support Specialist

Job Summary

A company is looking for a Product Support Representative (Water Quality) to provide technical support and solutions to customers.

Key Responsibilities

• Provide troubleshooting support for conditioning and filtration products
• Assist customers with installation and setup of equipment, and manage post-sales support
• Document and manage customer needs using CRM and collaborate with internal teams

Required Qualifications

• Associate degree or higher is preferred
• Experience with residential and commercial water filtration and conditioning systems is preferred
• Master Water Specialist certification is highly desirable
• Technical and mechanical experience in resolving product performance issues