Web Administrator
Job Summary
Supporting Federal client web operations, the full-time Web Administrator will manage WebAdmin requests, oversee content publishing and maintenance activities, and ensure effective communication with stakeholders in a fast-paced digital environment.
Key responsibilities
- Monitor the WebAdmin mailbox, create tickets, triage requests, and track status through resolution
- Maintain responsive communication with Federal client stakeholders regarding ticket status and timelines
- Post, update, and maintain Federal client web content in Drupal/WCMS according to established workflows and quality control procedures
Required qualifications
- Experience using Drupal, WordPress, SharePoint, or another WCMS for web content management
- Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk for request tracking
- Basic understanding of HTML, CSS, and web publishing workflows
- Knowledge of Section 508/WCAG concepts and basic accessibility checks
- Ability to collaborate across diverse teams in a fast-paced web operations environment
Complete Job Description
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