Website Performance Manager

Job Summary

Driving the vision and delivery of website products, the full-time salaried Website Performance Manager will manage client relationships for automotive dealerships, ensuring customer satisfaction while addressing inquiries and enhancing product retention remotely.

Key responsibilities

• Build and maintain relationships with clients, prioritizing their needs and ensuring satisfaction
• Execute monthly reporting on key performance indicators and communicate priorities to customers
• Collaborate with internal teams to drive portfolio growth through upselling and enhancing customer relationships

Required qualifications

• BS/BA in a related discipline or equivalent combination of education and experience
• 2-3 years of experience in retail automotive digital strategy or related fields
• Strong understanding of dealership operations and digital marketing strategies
• Google certifications in Ads, Analytics, or related areas
• Proficiency in Salesforce and MS Office, with knowledge of HTML and website analytics tools