Website Performance Manager

Job Summary

Driving the vision and delivery of website products, the full-time salaried Website Performance Manager will manage client relationships for automotive dealership clients, ensuring proactive support and customer satisfaction while handling inquiries and product retention remotely.

Key responsibilities

• Build and maintain relationships with clients, ensuring their needs drive priorities and decisions
• Execute monthly reporting on KPIs and assess new feature requests to present to leadership
• Collaborate with inter-departmental teams to provide streamlined support and recommendations for site performance enhancements

Required qualifications

• BS/BA in a related discipline or equivalent combination of education and work experience
• 2-3 years of experience in retail automotive digital strategy, agency, or retail management
• Strong understanding of dealership operations and digital marketing strategies for websites and advertising
• Google certifications (Ads, Analytics, etc.) are preferred
• Proficiency in Salesforce and MS Office, with knowledge of HTML, CSS, and website analytics tools