Website Performance Manager

Job Summary

Working remotely in a full-time salaried capacity, the Website Performance Manager will manage relationships with automotive dealership clients, proactively addressing inquiries and driving product retention while enhancing customer satisfaction and portfolio growth.

Key responsibilities

• Build and maintain strong relationships with clients, ensuring their needs drive priorities and decisions
• Execute monthly reporting on KPIs and communicate priorities and timelines to clients, demonstrating responsiveness
• Collaborate with inter-departmental teams to support both reactive and proactive service for dealerships

Required qualifications

• BS/BA in a related discipline or equivalent combination of education and experience
• 2-3 years of experience in retail automotive digital strategy or automotive retail management
• Strong understanding of dealership operations and digital marketing strategies for websites and advertising
• Google certifications in Ads, Analytics, or related areas
• Proficiency in Salesforce and MS Office, along with knowledge of HTML, CSS, and website analytics tools