Website Performance Manager

Job Summary

Transforming client relationships, the full-time salaried Website Performance Manager will proactively manage automotive dealership accounts, ensuring customer satisfaction while driving product retention and portfolio growth in a remote setting.

Key responsibilities

• Build and maintain relationships with clients, prioritizing their needs and addressing inquiries effectively
• Execute monthly reporting on KPIs and communicate feature requests and priorities to customers and leadership
• Collaborate with cross-functional teams to enhance website performance and drive upsell opportunities

Required qualifications

• BS/BA in a related discipline or equivalent combination of education and experience
• 2-3 years of experience in retail automotive digital strategy or agency management
• Strong understanding of dealership operations and digital marketing strategies, including SEO and SEM
• Google certifications in Ads, Analytics, or related areas
• Proficiency in Salesforce and MS Office, along with knowledge of HTML and website analytics tools