Website Performance Manager
Job Summary
Transforming client relationships, the full-time salaried Website Performance Manager will proactively manage automotive dealership accounts, ensuring customer satisfaction while driving product retention and portfolio growth in a remote setting.
Key responsibilities
- Build and maintain strong relationships with clients, prioritizing their needs and addressing inquiries promptly
- Execute monthly reporting on KPIs and assess feature requests, collaborating with leadership and inter-departmental teams
- Utilize Salesforce to track cases and monitor team efficiency, focusing on upsell and expansion opportunities to enhance customer lifetime value
Required qualifications
- BS/BA in a related discipline or equivalent combination of education and experience
- 2-3 years of experience in retail automotive digital strategy or management
- Strong understanding of dealership operations and digital marketing strategies, including SEO and SEM
- Google certifications in Ads, Analytics, or related areas
- Proficiency in Salesforce and MS Office, with knowledge of HTML and website analytics tools
Complete Job Description
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