Website Performance Manager
Job Summary
Managing client relationships, the full-time salaried Website Performance Manager will proactively oversee website products for automotive dealership clients, ensuring customer satisfaction and retention while addressing inquiries and enhancing product offerings remotely.
Key responsibilities
- Build and maintain relationships with clients, ensuring their needs drive priorities and decisions
- Execute monthly reporting on KPIs and communicate effectively with customers regarding their needs and expectations
- Collaborate with inter-departmental teams to support both reactive and proactive client services, driving portfolio application growth
Required qualifications
- BS/BA in a related discipline or equivalent combination of education and experience
- 2-3 years of experience in retail automotive digital strategy or automotive retail management
- Strong understanding of dealership operations and digital marketing strategies, including SEO and SEM
- Google certifications in Ads, Analytics, and other relevant areas
- Proficiency in Salesforce and MS Office, along with knowledge of HTML, CSS, and website analytics tools
Complete Job Description
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